How To Fix CRM_ROUTING_GROUP054 - User &1 not authorized to schedule jobs

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 054

• Message text: User &1 not authorized to schedule jobs

What causes this issue?

The system checked the authorization object S_BTCH_JOB (field
JOBACTION, value RELE) and since the result was negative, it then
checked the authorization object S_BTCH_ADM (field BTCADMIN, value Y),
also with negative results.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ask your authorization administrator to add the above authorizations to
your user master record.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP054 - User &1 not authorized to schedule jobs ?

  The SAP error message "CRM_ROUTING_GROUP054 User &1 not authorized to schedule jobs" indicates that the user attempting to schedule a job does not have the necessary authorizations to perform this action. This is a common issue in SAP systems where user roles and authorizations are strictly managed.
  Cause:
  
  Authorization Issues: The user does not have the required authorization object to schedule jobs. This could be due to missing roles or insufficient permissions assigned to the user.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for job scheduling.
  Profile Issues: The user profile may not be configured correctly to allow job scheduling.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.
  
  
  
  Review User Roles:
  
  Go to transaction code SU01 to display the user profile.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for job scheduling.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary roles, you may need to assign a role that includes the authorization object S_BTCH_JOB (for background job scheduling) or other relevant authorization objects.
  If you have the necessary permissions, you can modify existing roles using transaction code PFCG to include the required authorizations.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the job scheduling again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects related to job scheduling, such as:
  
  S_BTCH_JOB: Authorizations for background job management.
  S_USER_AUTH: General user authorization checks.
  
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on user authorizations and role management.
  
  
  Transaction Codes:
  
  SU01: User maintenance.
  PFCG: Role maintenance.
  SU53: Display authorization check.
  
  
  
  By following these steps, you should be able to resolve the authorization issue and allow the user to schedule jobs successfully.