How To Fix CRM_ROUTING_GROUP052 - Subscreen program (&1) transferred does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 052

• Message text: Subscreen program (&1) transferred does not exist

What causes this issue?

The subscreen program that was transmitted (in the IV_SUB_PROGRAM_NAME
import parameter) does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the name of the subscreen programm that was transferred.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP052 - Subscreen program (&1) transferred does not exist ?

  The SAP error message CRM_ROUTING_GROUP052 indicates that a subscreen program specified in the routing configuration does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access a specific subscreen that has not been defined or is incorrectly referenced.
  Cause:
  
  Missing Subscreen Program: The specified subscreen program is not available in the system. This could be due to a missing transport or an incomplete installation.
  Incorrect Configuration: The routing configuration may reference a subscreen that has been deleted or renamed.
  Authorization Issues: The user may not have the necessary authorizations to access the specified subscreen.
  Development Environment Issues: If you are in a development environment, the subscreen may not have been properly activated or transported to the system.
  
  Solution:
  
  Check Subscreen Program: Verify that the subscreen program specified in the error message exists in the system. You can do this by checking the relevant transaction codes or program names in the SAP GUI.
  Review Routing Configuration: Go to the configuration settings for the routing in SAP CRM and ensure that the subscreen program is correctly defined. You can access this through the following path:
  
  SPRO ? SAP Customizing Implementation Guide ? Customer Relationship Management ? Master Data ? Define Routing Groups
  
  
  Transport Requests: If the subscreen program is missing, check if it was supposed to be included in a transport request. If so, ensure that the transport has been imported into the system.
  Authorization Check: Ensure that the user has the necessary authorizations to access the subscreen. You can check this in the user roles and profiles.
  Debugging: If you have access to debugging tools, you can set breakpoints to see where the error is triggered and gather more information about the context in which it occurs.
  Consult Documentation: Review SAP documentation or notes related to the specific version of CRM you are using, as there may be known issues or patches available.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for the error message number in the SAP Support Portal.
  Community Forums: Look for discussions in SAP Community forums or other user groups where similar issues may have been addressed.
  SAP Help Portal: Refer to the SAP Help Portal for detailed information on CRM routing and subscreen configurations.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.