How To Fix CRM_ROUTING_GROUP051 - Program transferred (&1) for job step does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 051

• Message text: Program transferred (&1) for job step does not exist

What causes this issue?

A program name was transferred to the Job Wizard module in the
IV_SUBMIT_PROGRAM import parameter. This program does not seem to
exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the program that was transferred actually exists. If so,
check the program name for spelling or typing errors.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP051 - Program transferred (&1) for job step does not exist ?

  The SAP error message "CRM_ROUTING_GROUP051: Program transferred (&1) for job step does not exist" typically indicates that the system is trying to execute a job step that references a program or task that is not available or has not been defined in the system. This can occur in various contexts, such as background jobs, workflows, or routing configurations in SAP CRM.
  Causes:
  
  Missing Program: The program specified in the job step does not exist in the system. This could be due to deletion, transport issues, or incorrect configuration.
  Incorrect Job Configuration: The job step may have been incorrectly configured, pointing to a non-existent program or an incorrect program name.
  Transport Issues: If the program was recently transported from another system, it may not have been included in the transport request or may not have been activated.
  Authorization Issues: The user executing the job may not have the necessary authorizations to access the program, leading to the perception that it does not exist.
  
  Solutions:
  
  Check Program Existence: Verify if the program specified in the error message exists in the system. You can do this by using transaction SE38 or SE80 to search for the program name.
  Review Job Configuration: Go to transaction SM37 (Job Monitoring) and check the configuration of the job that is failing. Ensure that the job step is correctly configured and points to a valid program.
  Transport Check: If the program was recently transported, check the transport logs to ensure that the program was included and activated in the target system.
  Activate Program: If the program exists but is not activated, activate it using transaction SE38.
  Authorization Check: Ensure that the user executing the job has the necessary authorizations to run the program. You can check this using transaction SU53 to analyze authorization issues.
  Consult Documentation: If the program is part of a standard SAP application, consult the SAP documentation or support notes for any known issues or updates related to the program.
  
  Related Information:
  
  Transaction Codes: 
  
  SE38: ABAP Editor (to check and activate programs)
  SM37: Job Monitoring (to check job status and details)
  SU53: Display Authorization Check (to analyze authorization issues)
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or technical support team for further assistance.