How To Fix CRM_ROUTING_GROUP006 - Duplicate entries exist; these must be removed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 006

• Message text: Duplicate entries exist; these must be removed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP006 - Duplicate entries exist; these must be removed ?

  The SAP error message CRM_ROUTING_GROUP006 indicates that there are duplicate entries in the routing group configuration, which is causing issues in the system. This error typically arises in the context of CRM (Customer Relationship Management) when trying to create or modify routing groups, and it can prevent users from proceeding with their tasks.
  
  Cause:
  The error is caused by the presence of duplicate entries in the routing group configuration. This can happen due to:
  
  Data Entry Errors: Manual entry of routing groups may lead to unintentional duplicates.
  Data Migration Issues: If data was migrated from another system or from legacy data, duplicates may have been introduced.
  Configuration Errors: Incorrect configuration settings or processes that allow for the creation of duplicate entries.
  
  
  Solution:
  To resolve the error, you need to identify and remove the duplicate entries from the routing group configuration. Here are the steps to do this:
  
  
  Identify Duplicates:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view the