How To Fix CRM_RFND_VAL034 - Expected refund value not determined because root item is completed

CRM_RFND_VAL034 - Overview

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 034

• Message text: Expected refund value not determined because root item is completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL034 - Expected refund value not determined because root item is completed ?

  The SAP error message CRM_RFND_VAL034 indicates that the system is unable to determine the expected refund value because the root item of the transaction is marked as completed. This typically occurs in the context of refund processing in SAP Customer Relationship Management (CRM) when the system expects to calculate a refund based on certain conditions, but the root item (the original transaction or order item) has already been completed, which may prevent further processing.
  
  Cause:
  
  Completed Status: The root item associated with the refund request has been marked as completed, meaning that it has already been processed, and no further actions (like refunds) can be taken on it.
  Business Logic: The business rules defined in the system may not allow refunds for completed items, which is a common practice to prevent discrepancies in financial transactions.
  
  Configuration Issues: There may be configuration settings in the CRM system that dictate how refunds are handled, and these