How To Fix CRM_RFND_VAL032 - No correction invoice determined for reference invoice &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 032

• Message text: No correction invoice determined for reference invoice &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL032 - No correction invoice determined for reference invoice &1 ?

  The SAP error message CRM_RFND_VAL032, which states "No correction invoice determined for reference invoice &1," typically occurs in the context of refund processing in SAP Customer Relationship Management (CRM). This error indicates that the system could not find a corresponding correction invoice for the specified reference invoice.
  Causes:
  
  
  Missing Correction Invoice: The most common cause is that there is no correction invoice created for the reference invoice. This could happen if the correction invoice was never generated or if it was deleted.
  
  
  Incorrect Reference: The reference invoice number provided may be incorrect or does not exist in the system.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing entries in the database or issues with the invoice status.
  
  
  Configuration Issues: There could be configuration settings in the system that prevent the generation of correction invoices.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or process the correction invoice.
  
  
  Solutions:
  
  
  Check for Correction Invoice: Verify if a correction invoice exists for the reference invoice. You can do this by checking the invoice history or related documents in the system.
  
  
  Create a Correction Invoice: If no correction invoice exists, you may need to create one manually. This can typically be done through the appropriate transaction in SAP CRM.
  
  
  Verify Reference Invoice: Ensure that the reference invoice number is correct. Double-check for any typographical errors or discrepancies.
  
  
  Review Data Consistency: Run consistency checks or reports to identify any data issues that may be causing the problem.
  
  
  Check Configuration Settings: Review the configuration settings related to invoice processing and refunds to ensure they are set up correctly.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to access and process the correction invoice.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, VF01 (for creating invoices), and VF02 (for changing invoices) to manage invoices effectively.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  
  
  Documentation: Refer to SAP documentation for detailed processes on handling invoices and refunds in CRM.
  
  
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.