How To Fix CRM_RFND_VAL023 - Deposit determination only supported for immediate invoicing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 023

• Message text: Deposit determination only supported for immediate invoicing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL023 - Deposit determination only supported for immediate invoicing ?

  The SAP error message CRM_RFND_VAL023 indicates that the system is unable to process a deposit determination because it is only supported for immediate invoicing scenarios. This error typically arises in the context of refund processing or when handling deposits in the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error occurs when:
  
  You are trying to process a refund or deposit that is not set up for immediate invoicing.
  The system expects a certain configuration or condition to be met for deposit determination, which is not satisfied in the current transaction.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Configuration:
  
  Ensure that the deposit determination settings are correctly configured in the system. This includes checking the relevant customizing settings in the SAP system for deposits and refunds.
  Navigate to the transaction code SPRO and check the settings under:
  
  CRM > Basic Functions > Payments > Deposit Management > Define Deposit Determination.
  
  
  
  
  
  Immediate Invoicing:
  
  Verify if the transaction you are trying to process is set up for immediate invoicing. If not, you may need to adjust the transaction type or the invoicing settings to allow for immediate invoicing.
  
  
  
  Review Transaction Data:
  
  Check the specific transaction data for any inconsistencies or missing information that might prevent the system from processing the deposit determination correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM deposit management and refund processing for any additional insights or updates that may pertain to your version of SAP.
  
  
  
  Testing:
  
  If changes are made to the configuration, perform testing with a similar transaction to ensure that the error does not reoccur.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDERADM_H, and others that may be involved in processing deposits and refunds.
  SAP Notes: Search for SAP Notes related to CRM_RFND_VAL023 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.