How To Fix CRM_RFND_VAL025 - Deposit determination not possible; product is not entitlement-relevant

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 025

• Message text: Deposit determination not possible; product is not entitlement-relevant

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL025 - Deposit determination not possible; product is not entitlement-relevant ?

  The SAP error message CRM_RFND_VAL025 indicates that the system is unable to determine a deposit for a product because the product is not marked as entitlement-relevant. This typically occurs in the context of refund processing or when trying to manage deposits in the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  
  Product Configuration: The product in question is not configured to be entitlement-relevant. This means that it does not have the necessary settings that would allow it to be associated with deposits or refunds.
  Master Data Issues: The product master data may not have the correct attributes set, which can lead to this error.
  Business Process Configuration: The business processes related to refunds and deposits may not be correctly set up to handle the specific product type.
  
  
  Solution:
  
  
  Check Product Configuration:
  
  Go to the product master data in SAP and check the settings related to entitlement relevance. Ensure that the product is marked as entitlement-relevant.
  If the product is