How To Fix CRM_RFND_VAL021 - No deposit determined for this item in entitlement management

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 021

• Message text: No deposit determined for this item in entitlement management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL021 - No deposit determined for this item in entitlement management ?

  The SAP error message CRM_RFND_VAL021 indicates that no deposit has been determined for a specific item in entitlement management. This error typically arises in scenarios where a customer is trying to process a refund or a return, and the system cannot find a corresponding deposit for the item in question.
  Causes:
  
  Missing Deposit Information: The item may not have an associated deposit recorded in the system.
  Incorrect Configuration: The configuration settings for entitlement management or deposit handling may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies in the data related to the item, such as missing or incorrect entries in the database.
  Item Not Eligible for Deposit: The item may not be eligible for a deposit based on the business rules defined in the system.
  
  Solutions:
  
  Check Deposit Records: Verify if there is a deposit recorded for the item in question. You can do this by checking the relevant sales order or contract.
  Review Configuration