How To Fix CRM_RFND_VAL019 - No deposit value determined for &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 019

• Message text: No deposit value determined for &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL019 - No deposit value determined for &1 &2 ?

  The SAP error message CRM_RFND_VAL019, which states "No deposit value determined for &1 &2," typically occurs in the context of refund processing in the SAP Customer Relationship Management (CRM) module. This error indicates that the system was unable to determine a deposit value for a specific transaction or document.
  Causes:
  
  Missing Configuration: The system may not be properly configured to handle deposits for the specific transaction type or business process.
  Data Inconsistencies: There may be inconsistencies or missing data in the relevant master data (e.g., customer, contract, or transaction data).
  Incorrect Transaction Type: The transaction type being processed may not be set up to allow for deposit handling.
  Deposit Not Created: A deposit may not have been created or linked to the transaction that is being processed.
  Authorization Issues: The user may not have the necessary authorizations to access or process deposit information.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for deposit handling in the SAP system. Ensure that the relevant transaction types and business processes are correctly set up to handle deposits.
  Verify Master Data: Check the master data for the customer or transaction involved. Ensure that all necessary fields are filled out and that there are no inconsistencies.
  Review Transaction Type: Ensure that the transaction type being used is configured to allow for deposit processing. You may need to consult with your SAP configuration team.
  Create Deposit: If a deposit is required but has not been created, you may need to create it manually or ensure that the process for creating deposits is functioning correctly.
  Check Authorizations: Verify that the user has the necessary authorizations to access and process deposit information. If not, work with your security team to grant the required permissions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDERADM_H, or others that may be involved in the refund process.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Documentation: Review SAP documentation or help resources related to deposit handling in CRM for additional insights and best practices.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.