How To Fix CRM_RFND_VAL017 - -> not possible to determine deposit value via condition tables

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 017

• Message text: -> not possible to determine deposit value via condition tables

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL017 - -> not possible to determine deposit value via condition tables ?

  The SAP error message CRM_RFND_VAL017 indicates that the system is unable to determine the deposit value through the specified condition tables. This error typically arises in the context of refund processing or deposit management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  
  Missing Condition Records: The most common cause is that there are no condition records maintained for the relevant condition types in the pricing procedure. This means that the system cannot find the necessary data to calculate the deposit value.
  
  
  Incorrect Configuration: The configuration of the pricing procedure or condition types may not be set up correctly. This includes issues with the access sequence or the condition tables that are being used.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., customer master, material master) that are required for the calculation.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the condition records.
  
  
  Solution:
  
  
  Check Condition Records: 
  
  Go to the transaction code VK11 (Create Condition) or VK12 (Change Condition) to check if the necessary condition records exist for the relevant condition types.
  Ensure that the condition records are maintained for the specific combination of key fields (e.g., customer, material, etc.).
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the relevant transaction. Use transaction code V/08 to review and modify the pricing procedure if necessary.
  Ensure that the correct condition types are included in the pricing procedure and that the access sequence is properly defined.
  
  
  
  Check Access Sequences:
  
  Verify the access sequences associated with the condition types. Ensure that they are correctly configured to access the necessary condition tables.
  
  
  
  Data Consistency:
  
  Review the master data for any inconsistencies or missing information that could affect the calculation of the deposit value.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and maintain condition records.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing procedure to identify where the determination process is failing.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK11, VK12: For maintaining condition records.
  V/08: For maintaining pricing procedures.
  V/06: For maintaining access sequences.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Review SAP documentation on pricing procedures and condition management for a deeper understanding of how these components interact.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_RFND_VAL017 error message in SAP.