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Message type: E = Error
Message class: CRM_RFND_VAL - refund value determination
Message number: 016
Message text: No condition type of condition purpose '&1' customized
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CRM_RFND_VAL016
- No condition type of condition purpose '&1' customized ?The SAP error message CRM_RFND_VAL016 indicates that there is no condition type configured for the specified condition purpose in the system. This error typically arises in the context of refund processing or pricing conditions in SAP CRM (Customer Relationship Management).
Cause:
The error occurs when the system attempts to process a condition type that has not been defined or customized for the specified condition purpose. This can happen due to:
- Missing Configuration: The condition type for the refund or pricing condition has not been set up in the system.
- Incorrect Condition Purpose: The condition purpose being referenced does not have a corresponding condition type defined.
- Transport Issues: If the configuration was recently transported from another system, it may not have been properly imported or activated.
Solution:
To resolve the error, you can follow these steps:
Check Condition Types:
- Go to the transaction code SPRO (SAP Reference IMG).
- Navigate to Sales and Distribution > Basic Functions > Pricing > Pricing Control > Define Condition Types.
- Verify if the condition type for the specified condition purpose exists. If it does not, you will need to create it.
Define Condition Purpose:
- Ensure that the condition purpose is correctly defined in the system. You can check this in the same configuration area where condition types are defined.
Create/Modify Condition Type:
- If the condition type is missing, create a new condition type or modify an existing one to include the necessary settings for the condition purpose.
- Ensure that the condition type is assigned to the appropriate pricing procedure.
Check Customizing Settings:
- Ensure that all necessary customizing settings related to pricing and conditions are correctly configured.
Transport Requests:
- If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and activated in the target system.
Testing:
- After making the necessary changes, test the scenario again to ensure that the error is resolved.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.
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