How To Fix CRM_RFND_VAL015 - -> Refund value determination is highly uncertain

CRM_RFND_VAL015 - Overview

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 015

• Message text: -> Refund value determination is highly uncertain

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL015 - -> Refund value determination is highly uncertain ?

  The SAP error message CRM_RFND_VAL015, which states "Refund value determination is highly uncertain," typically occurs in the context of refund processing within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to determine a reliable refund value for a transaction, which can be due to various reasons.
  Causes:
  
  
  Incomplete Data: Required data for calculating the refund value may be missing or incomplete. This can include missing pricing conditions, incorrect or missing reference documents, or incomplete transaction data.
  
  
  Complex Pricing Conditions: If the pricing conditions are complex or if there are multiple conditions that could apply, the system may struggle to determine a clear refund value.
  
  
  Currency Issues: If there are discrepancies in currency conversion or if the transaction involves multiple currencies, this can lead to uncertainty in the refund value.
  
  
  
  Configuration Issues: Incorrect configuration in the pricing procedure or refund processing settings can lead to this error.
  
  
  Business Rules: Specific