How To Fix CRM_RFND_VAL022 - No deposit determined for this item via pricing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 022

• Message text: No deposit determined for this item via pricing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL022 - No deposit determined for this item via pricing ?

  The SAP error message CRM_RFND_VAL022 indicates that the system could not determine a deposit for a specific item during the pricing process. This typically occurs in the context of refund processing or when handling deposits in the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Missing Configuration: The pricing procedure may not be correctly configured to handle deposits. This could include missing condition types or incorrect settings in the pricing procedure.
  Condition Records: There may be no condition records defined for the deposit in the pricing conditions. If the system cannot find any applicable condition records, it will not be able to determine a deposit.
  Item Category: The item category used may not be set up to allow for deposit determination. Certain item categories may not be configured to handle deposits.
  Sales Document Type: The sales document type may not be configured to allow deposits or refunds.
  Master Data Issues: There could be issues with the master data, such as customer master records or material master records, that affect pricing.
  
  Solution:
  
  Check Pricing Procedure: Review the pricing procedure assigned to the sales document. Ensure that it includes the necessary condition types for deposits.
  Maintain Condition Records: Go to the condition records (transaction code: VK11) and ensure that there are valid records for the deposit condition type. If not, create the necessary condition records.
  Review Item Category: Check the configuration of the item category being used. Ensure that it is set up to allow for deposit determination.
  Sales Document Configuration: Verify the configuration of the sales document type in the customizing settings (transaction code: SPRO). Ensure that it is set up to handle deposits.
  Check Master Data: Review the customer and material master data to ensure that all relevant fields are correctly filled out and that there are no inconsistencies.
  Debugging: If the issue persists, consider debugging the pricing procedure to identify where the determination is failing.
  
  Related Information:
  
  Transaction Codes: 
  
  VK11: Create Condition
  VK12: Change Condition
  VK13: Display Condition
  SPRO: Customizing Implementation Guide
  
  
  Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition types.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  If the problem continues after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and pricing configurations.