How To Fix CRM_R3_PO012 - Item &1: Target quantity missing; is set to 1 in R/3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_R3_PO - Messages for Distribution of Purchase Contracts to R/3

• Message number: 012

• Message text: Item &1: Target quantity missing; is set to 1 in R/3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_R3_PO012 - Item &1: Target quantity missing; is set to 1 in R/3 ?

  The SAP error message CRM_R3_PO012 indicates that there is a problem with the target quantity for an item in a purchase order (PO) or sales order. Specifically, it states that the target quantity is missing and is set to 1 in the R/3 system. This error typically arises in the context of integration between SAP CRM (Customer Relationship Management) and SAP R/3 (the ERP system).
  Cause:
  
  Missing Target Quantity: The target quantity for the item in the order is not specified or is incorrectly set to a default value (like 1) in the R/3 system.
  Data Synchronization Issues: There may be issues with data synchronization between the CRM and R/3 systems, leading to discrepancies in the order data.
  Configuration Issues: The configuration settings in either the CRM or R/3 system may not be set up correctly, leading to this error.
  User Input Error: The user may have inadvertently left the target quantity field blank when creating or modifying the order.
  
  Solution:
  
  Check the Order Item: Go to the relevant order in the CRM or R/3 system and check the item details. Ensure that the target quantity is specified correctly.
  Update the Target Quantity: If the target quantity is missing, update it to the correct value. If it should be more than 1, adjust it accordingly.
  Review Integration Settings: Check the integration settings between CRM and R/3 to ensure that data is being transferred correctly. Look for any configuration settings that might affect the target quantity.
  Reprocess the Order: After making the necessary changes, try to reprocess the order to see if the error persists.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  Contact Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order) or ME22N (Change Purchase Order) to access and modify the order.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Integration Monitoring: Use transaction codes like SLG1 (Application Log) to monitor logs for any integration issues between CRM and R/3.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_R3_PO012 error message.