How To Fix CRM_R3_PO010 - Item number &1 has more than 5 digits (not possible in R/3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_R3_PO - Messages for Distribution of Purchase Contracts to R/3

  • Message number: 010

  • Message text: Item number &1 has more than 5 digits (not possible in R/3)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_R3_PO010 - Item number &1 has more than 5 digits (not possible in R/3) ?

    The SAP error message CRM_R3_PO010 indicates that an item number in a Purchase Order (PO) has more than 5 digits, which is not supported in the R/3 system. This error typically arises when there is an attempt to transfer or synchronize data between SAP CRM and SAP R/3, where the item number format is restricted in R/3.

    Cause:

    • In SAP R/3, item numbers for purchase orders are limited to a maximum of 5 digits. If the item number being processed exceeds this limit (for example, if it is 6 digits or more), the system will throw the error CRM_R3_PO010.
    • This situation often occurs during data transfer or integration processes, such as when creating or updating purchase orders from SAP CRM to SAP R/3.

    Solution:

    1. Check Item Number Configuration: Review the configuration settings in both SAP CRM and SAP R/3 to ensure that item numbers are being generated or mapped correctly. You may need to adjust the settings to ensure that item numbers do not exceed the 5-digit limit in R/3.

    2. Modify Item Number Generation: If the item numbers are being generated automatically, consider modifying the logic or rules for item number generation in SAP CRM to ensure they conform to the 5-digit limit.

    3. Data Mapping: If you are using middleware or integration tools (like SAP PI/PO or SAP CPI), ensure that the mapping between item numbers in CRM and R/3 is correctly configured to handle the 5-digit limitation.

    4. Manual Adjustment: If the error occurs for specific transactions, you may need to manually adjust the item numbers to fit within the 5-digit limit before processing the transaction.

    5. Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.

    6. Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that item numbers are being processed correctly without exceeding the limit.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this error.
    • Transaction Codes: Familiarize yourself with transaction codes related to purchase order processing in both SAP CRM and R/3, such as ME21N (Create Purchase Order) and ME22N (Change Purchase Order).
    • Integration Scenarios: Understand the integration scenarios between SAP CRM and R/3, as this will help in identifying where the item number issue is occurring.

    By addressing the item number configuration and ensuring compliance with the 5-digit limit, you should be able to resolve the CRM_R3_PO010 error effectively.

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