How To Fix CRM_R3_PO013 - Item &1: Order unit missing; is copied from R/3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_R3_PO - Messages for Distribution of Purchase Contracts to R/3

• Message number: 013

• Message text: Item &1: Order unit missing; is copied from R/3

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_R3_PO013 - Item &1: Order unit missing; is copied from R/3 ?

  The SAP error message CRM_R3_PO013 indicates that there is a missing order unit for an item in a CRM order that has been copied from an R/3 (SAP ERP) system. This error typically arises when the system attempts to transfer data from R/3 to CRM, but the necessary information regarding the order unit is not available or has not been properly mapped.
  Cause:
  
  Missing Data in R/3: The order unit for the item may not be defined in the R/3 system. This can happen if the material master data is incomplete or if the order unit is not maintained for the specific item.
  Data Transfer Issues: There may be issues in the data transfer process from R/3 to CRM, leading to incomplete or missing information.
  Configuration Issues: The configuration settings in either the R/3 or CRM system may not be set up correctly to handle the order unit for the item.
  Custom Development: If there are custom developments or enhancements in the R/3 or CRM systems, they may not be handling the order unit correctly.
  
  Solution:
  
  Check Material Master Data: Verify that the material master data in the R/3 system includes the order unit for the relevant item. Ensure that the order unit is maintained in the appropriate views (e.g., Sales Organization Data).
  Review Data Transfer Settings: Check the settings for data transfer between R/3 and CRM. Ensure that the necessary fields, including order unit, are being transferred correctly.
  Configuration Review: Review the configuration settings in both R/3 and CRM to ensure that they are set up to handle order units properly. This may involve checking the relevant customizing settings in both systems.
  Error Logs: Check the error logs in both R/3 and CRM for any additional error messages that may provide more context about the issue.
  Testing: After making any changes, perform tests to ensure that the order unit is now being copied correctly from R/3 to CRM.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material) in R/3 to check material master data or CRMD_ORDER in CRM to view order details.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the CRM_R3_PO013 error and ensure that the order unit is correctly populated in your CRM orders.