How To Fix CRM_QUOTATION016 - The quotation item is being copied - "accepted" cannot be set manually

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_QUOTATION - Quotation-related messages

• Message number: 016

• Message text: The quotation item is being copied - "accepted" cannot be set manually

What causes this issue?

The status "quotation accepted" is set automatically by the system if
you copy this item to the order item. You do not need to set the status
manually.
Only set the status "quotation accepted" manually if the quotation item
is set to be converted to an order item.

System Response

The status "quotation accepted" cannot be maintained manually.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_QUOTATION016 - The quotation item is being copied - "accepted" cannot be set manually ?

  The SAP error message CRM_QUOTATION016 indicates that you are trying to manually set the status of a quotation item to "accepted" while the system is in the process of copying the quotation item. This is a common issue in SAP CRM when dealing with quotations, as the system has specific rules regarding the status of items during certain operations.
  Cause:
  The error occurs because:
  
  The quotation item is currently being copied from another document (like a sales order or another quotation).
  The system does not allow the manual setting of the status to "accepted" while the item is in a copying process, as it may lead to inconsistencies in the data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Wait for the Copy Process to Complete: If the quotation item is being copied, wait until the copying process is finished before attempting to change the status.
  
  
  Check for Background Jobs: Sometimes, the copying process might be running in the background. Check if there are any background jobs that are still processing and wait for them to complete.
  
  
  Review the Quotation Item: Ensure that the quotation item is not in a state that prevents it from being manually updated. If it is in a temporary state due to copying, you may need to refresh or re-open the document.
  
  
  Use the Correct Transaction: Make sure you are using the correct transaction code for the operation you are trying to perform. If you are trying to change the status, ensure you are in the right mode (e.g., edit mode).
  
  
  Consult Documentation or Support: If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to quotations in SAP CRM, such as CRMD_ORDER for managing sales documents.
  User Permissions: Ensure that you have the necessary permissions to change the status of quotation items.
  
  By following these steps, you should be able to resolve the error and successfully manage the status of your quotation items in SAP CRM.