How To Fix CRM_QUOTATION013 - Status quotation cannot be set (item category not quotation-relevant)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_QUOTATION - Quotation-related messages

• Message number: 013

• Message text: Status quotation cannot be set (item category not quotation-relevant)

What causes this issue?

The item in Customizing is not marked as relevant for quotation
processing. It is therefore not possible to convert this item to the
quotation or inquiry status.

System Response

The status cannot be changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Flag the item category as relevant for quotations in Customizing for
item categories.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_QUOTATION013 - Status quotation cannot be set (item category not quotation-relevant) ?

  The SAP error message CRM_QUOTATION013 indicates that the system is unable to set the status of a quotation because the item category associated with the quotation is not relevant for quotations. This typically occurs when the item category is not configured to be used in the context of quotations, which can lead to issues when trying to process or update the quotation.
  Cause:
  
  Item Category Configuration: The item category assigned to the items in the quotation is not set up to be used in quotations. This can happen if the item category is intended for other document types (like sales orders or deliveries) but not for quotations.
  Incorrect Item Category Assignment: The item category may have been incorrectly assigned to the items in the quotation.
  Custom Development: If there are custom developments or modifications in the system, they might affect the standard behavior of item categories.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in the SAP system (Transaction code: SPRO).
  Navigate to Sales and Distribution > Sales > Sales Documents > Sales Document Item > Define Item Categories.
  Ensure that the item category you are using is marked as relevant for quotations.
  
  
  
  Change Item Category:
  
  If the item category is not relevant for quotations, you may need to change the item category for the items in the quotation to one that is relevant.
  You can do this by editing the quotation and selecting a different item category that is configured for quotations.
  
  
  
  Review Quotation Items:
  
  Check the items in the quotation to ensure they are correctly set up. You can do this by reviewing the item details in the quotation.
  
  
  
  Consult Documentation:
  
  Review any documentation or guidelines provided by your organization regarding item category usage in quotations.
  
  
  
  Testing:
  
  After making changes, test the quotation process again to ensure that the error does not occur.
  
  
  
  Related Information:
  
  Item Category Determination: The determination of item categories can depend on various factors such as sales area, material type, and other configuration settings. Ensure that these are correctly set up.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Authorization: Ensure that the user has the necessary authorizations to change item categories or statuses in quotations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM to further investigate the configuration and settings.