How To Fix CRM_PSL_PRP006 - Partner/product range &1 for product service letter &2 remained unchanged

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PSL_PRP - PLS PRP Generation

• Message number: 006

• Message text: Partner/product range &1 for product service letter &2 remained unchanged

What causes this issue?

The system generated partner/product range &V1& for product service
letter &V2& at an earlier point in time.

System Response

The partner/product range incorporates the validity period and status
of the product service letter and the products of the assigned order
template. However, this data remained unchanged, so the
partner/product range did not have to be updated.

How to fix this error?

This message is for infomation only.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PSL_PRP006 - Partner/product range &1 for product service letter &2 remained unchanged ?

  The SAP error message CRM_PSL_PRP006 indicates that there is an issue with the partner/product range for a specific product service letter (PSL) in the SAP Customer Relationship Management (CRM) system. This message typically arises when there is an attempt to change or update the partner or product range associated with a service letter, but the system detects that no changes have actually been made.
  Cause:
  
  No Changes Made: The most common cause of this error is that the user is trying to save changes to the partner/product range, but the data being submitted is identical to what is already stored in the system.
  Data Integrity Checks: The system performs checks to ensure that the data being updated is indeed different from the existing data. If it finds that the data is unchanged, it raises this error.
  Configuration Issues: There may be configuration settings in the CRM system that prevent changes from being recognized or saved.
  
  Solution:
  
  Verify Changes: Before attempting to save, ensure that you are making actual changes to the partner/product range. Double-check the values you are entering.
  Refresh Data: If you believe you have made changes, try refreshing the data or reloading the screen to ensure that you are working with the most current data.
  Check for Locks: Ensure that there are no locks on the data that might prevent changes from being saved.
  Review Configuration: If the issue persists, review the configuration settings related to partner/product ranges and service letters to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for any specific notes or guidelines related to this error message.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with service letters and partner/product management.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Permissions: Ensure that you have the necessary permissions to make changes to the partner/product range and service letters.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.