How To Fix CRM_PSL_PRP007 - No sales order template has been maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PSL_PRP - PLS PRP Generation

• Message number: 007

• Message text: No sales order template has been maintained

What causes this issue?

No order template is defined for the current product service letter.

System Response

Therefore, the system could not generate a partner/product range, as it
copies the products over from the order template.

How to fix this error?

Maintain an order template (tab title "Relationships").

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PSL_PRP007 - No sales order template has been maintained ?

  The SAP error message CRM_PSL_PRP007 indicates that there is no sales order template maintained in the system for the specific transaction you are trying to execute. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when attempting to create or process a sales order.
  Cause:
  
  Missing Sales Order Template: The primary cause of this error is that the system does not have a sales order template defined for the relevant sales area or transaction type.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the system from recognizing or accessing the sales order templates.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to access the sales order templates.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Maintain Sales Order Template:
  
  Go to the transaction code CRMD_ORDER or navigate through the SAP menu to the relevant CRM order management area.
  Check if a sales order template exists for the specific sales area (Sales Organization, Distribution Channel, Division).
  If it does not exist, create a new sales order template by navigating to the appropriate configuration settings in the SAP system.
  
  
  
  Configuration Settings:
  
  Access the configuration settings for sales order templates in the SAP Customizing Implementation Guide (IMG).
  Navigate to Sales and Distribution > Sales > Sales Order > Define Sales Order Types and ensure that the necessary templates are defined and assigned correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use sales order templates. This may involve checking user roles and profiles in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to sales order processing in CRM for additional guidance on maintaining templates.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, OVL2 (for sales order types), and SPRO (for configuration).
  SAP Notes: Check for any SAP Notes related to CRM sales order processing that may provide additional insights or solutions.
  Training and Documentation: Consider training sessions or documentation on CRM sales order management to better understand the configuration and usage of sales order templates.
  
  By following these steps, you should be able to resolve the CRM_PSL_PRP007 error and successfully maintain and utilize sales order templates in your SAP CRM system.