How To Fix CRM_PSL_PRP004 - Partner/product range &1 for prod. service letter &2 successfully created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PSL_PRP - PLS PRP Generation

  • Message number: 004

  • Message text: Partner/product range &1 for prod. service letter &2 successfully created

  • Show details Hide details
  • What causes this issue?

    The system successfully created partner/product range &V1& for
    product service letter &V2&.

    System Response

    The partner/product range incorporates the validity period and status of
    the product service letter and the products of the assigned order
    template.

    How to fix this error?

    This message is for information only.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PSL_PRP004 - Partner/product range &1 for prod. service letter &2 successfully created ?

    The SAP error message CRM_PSL_PRP004 indicates that a partner/product range has been successfully created for a product service letter. This message is typically informational rather than an error, meaning that it is not indicating a problem but rather confirming that a specific action has been completed successfully.

    Cause:

    • The message is triggered when a product service letter (PSL) is processed, and the system successfully creates a partner/product range associated with that PSL. This is part of the normal operation within the SAP Customer Relationship Management (CRM) module, particularly in the context of product lifecycle management and service management.

    Solution:

    Since this message is informational and indicates success, there is no action required to resolve an error. However, if you are looking to ensure that the process is functioning as intended, you can:

    1. Verify the PSL Creation: Check the details of the product service letter to ensure that all necessary information has been captured correctly.
    2. Review Partner/Product Range: Look at the partner/product range that has been created to confirm that it aligns with your business requirements.
    3. Documentation: Ensure that any relevant documentation or records are updated to reflect the successful creation of the partner/product range.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with product service letters and partner management, such as CRMD_ORDER for managing service orders.
    • SAP Notes: Check SAP Notes for any updates or additional information related to CRM_PSL_PRP004, as there may be specific notes that provide further context or enhancements.
    • Training and Support: If you are new to SAP CRM or the specific module you are working with, consider seeking training or consulting with a colleague who has experience in this area.

    If you encounter any issues beyond this message or if there are specific concerns regarding the functionality, it may be beneficial to consult with your SAP support team or refer to the SAP Help Portal for more detailed guidance.

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