How To Fix CRM_PSL_PRP002 - Creation of relationship between PSL and PPR failed ("&1")

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PSL_PRP - PLS PRP Generation

• Message number: 002

• Message text: Creation of relationship between PSL and PPR failed ("&1")

What causes this issue?

The system attempted to create a relationship between the product
service letter and the generated partner/product range.

System Response

The relationship could not be created. The relationship service
produced the error text "&V1&".

How to fix this error?

It is possible that a program error exists. Contact your system
administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PSL_PRP002 - Creation of relationship between PSL and PPR failed ("&1") ?

  The SAP error message CRM_PSL_PRP002 indicates that there was a failure in creating a relationship between a Product Service Level (PSL) and a Product Proposal Request (PPR). This error can occur in the context of SAP Customer Relationship Management (CRM) when trying to establish a link between these two entities.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to either the PSL or the PPR. This could include missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary authorizations to create relationships between PSL and PPR.
  Configuration Issues: There may be configuration settings in the CRM system that prevent the creation of the relationship.
  System Errors: Temporary system issues or bugs in the SAP system could also lead to this error.
  
  Solutions:
  
  Check Data Integrity: Verify that all required fields for both PSL and PPR are filled out correctly. Ensure that there are no missing or incorrect entries.
  Review Authorizations: Ensure that the user attempting to create the relationship has the necessary authorizations. This can be checked in the user roles and profiles.
  Configuration Review: Check the configuration settings related to PSL and PPR in the CRM system. Ensure that the settings allow for the creation of relationships.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and the specific error message for any known issues or patches.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Search for SAP Notes related to CRM_PSL_PRP002 in the SAP Support Portal for any specific fixes or updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.