How To Fix CRM_PSCDCMP_COBJ031 - Periods for inbound correspondence are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PSCDCMP_COBJ -

• Message number: 031

• Message text: Periods for inbound correspondence are incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PSCDCMP_COBJ031 - Periods for inbound correspondence are incorrect ?

  The SAP error message CRM_PSCDCMP_COBJ031 indicates that there is an issue with the periods defined for inbound correspondence in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system detects that the periods set for processing inbound correspondence do not align correctly with the expected configuration or data.
  Cause:
  
  Incorrect Period Configuration: The periods for inbound correspondence may not be set correctly in the system. This could be due to incorrect date ranges or overlapping periods.
  Missing or Incomplete Data: There may be missing entries or incomplete data in the configuration settings related to inbound correspondence.
  System Settings: The system settings for the corresponding business area or organizational unit may not be properly configured.
  Master Data Issues: There could be issues with the master data related to the correspondence, such as incorrect dates or statuses.
  
  Solution:
  
  
  Check Period Configuration:
  
  Navigate to the configuration settings for inbound correspondence in the SAP CRM system.
  Verify that the periods are defined correctly and do not overlap or conflict with each other.
  Ensure that the start and end dates for the periods are set appropriately.
  
  
  
  Review Master Data:
  
  Check the master data related to the correspondence to ensure that all necessary fields are filled out correctly.
  Look for any inconsistencies or missing information that could lead to this error.
  
  
  
  Adjust System Settings:
  
  Review the system settings for the relevant business area or organizational unit to ensure they are configured correctly.
  Make any necessary adjustments to align with the expected configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring inbound correspondence periods.
  Check for any notes or updates from SAP that may address this error.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that inbound correspondence can be processed correctly.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking or configuring inbound correspondence settings (e.g., SPRO for configuration).
  SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.