How To Fix CRM_PSCDCMP_COBJ023 - Business partner &1 must not also be alternative payer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PSCDCMP_COBJ -

• Message number: 023

• Message text: Business partner &1 must not also be alternative payer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PSCDCMP_COBJ023 - Business partner &1 must not also be alternative payer ?

  The SAP error message CRM_PSCDCMP_COBJ023 indicates that there is a conflict with the business partner (BP) configuration in the context of a sales document or transaction. Specifically, the error states that the business partner specified must not also be designated as an alternative payer. This typically occurs in scenarios where the system expects a clear distinction between the roles of business partners involved in a transaction.
  Cause:
  
  Role Conflict: The business partner you are trying to use is assigned both as the main business partner and as an alternative payer in the same transaction. This is not allowed because the system requires that these roles be distinct.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the business processes, leading to this conflict.
  Data Entry Error: The user may have inadvertently selected the same business partner for multiple roles in the transaction.
  
  Solution:
  
  
  Check Business Partner Roles:
  
  Go to the business partner master data and check the roles assigned to the business partner in question. Ensure that the same business partner is not assigned both as the main partner and as an alternative payer.
  If necessary, create a different business partner for the alternative payer role.
  
  
  
  Adjust Transaction Data:
  
  Review the transaction or document where the error occurred. Make sure that the business partner assigned as the alternative payer is different from the main business partner.
  If you need to use the same business partner, consider whether you can adjust the roles or the structure of the transaction to avoid the conflict.
  
  
  
  Consult Configuration Settings:
  
  If you have access to the configuration settings, check the settings related to business partner roles and relationships. Ensure that they are set up correctly according to your business requirements.
  
  
  
  User Training:
  
  If this error is occurring frequently, consider providing training to users on how to correctly assign business partners in transactions to avoid role conflicts.
  
  
  
  Related Information:
  
  Business Partner Roles: In SAP, business partners can have multiple roles (e.g., sold-to party, ship-to party, payer, etc.). Each role has specific functions and responsibilities, and it is crucial to manage these roles correctly to avoid conflicts.
  SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to this error message. SAP's official documentation may also provide insights into best practices for managing business partners.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data and transactions related to sales and distribution.
  
  By following these steps, you should be able to resolve the error and ensure that your business partner assignments are correctly configured in SAP.