How To Fix CRM_PSCDCMP_COBJ024 - Business partner &1 must not also be alternative payee

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PSCDCMP_COBJ -

• Message number: 024

• Message text: Business partner &1 must not also be alternative payee

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PSCDCMP_COBJ024 - Business partner &1 must not also be alternative payee ?

  The SAP error message CRM_PSCDCMP_COBJ024 indicates that there is a conflict with the business partner (BP) configuration in the system. Specifically, it states that the business partner specified (denoted by &1) cannot be both a regular business partner and an alternative payee at the same time. This error typically arises in scenarios where the system is trying to process transactions involving business partners and their roles.
  Cause:
  
  Role Conflict: The business partner is assigned multiple roles that conflict with each other. For example, a business partner may be set up as a customer and also as an alternative payee, which is not allowed.
  Configuration Issues: There may be incorrect configurations in the business partner settings or in the transaction data that lead to this conflict.
  Data Entry Errors: Incorrect data entry during the creation or maintenance of business partner records can lead to this issue.
  
  Solution:
  
  
  Check Business Partner Roles:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question (using the number or name).
  Review the roles assigned to the business partner. Ensure that it is not assigned both as a regular business partner and as an alternative payee.
  
  
  
  Modify Roles:
  
  If the business partner is incorrectly assigned roles, you may need to remove the conflicting role. For example, if the business partner is set as an alternative payee, you may need to change this role or create a separate business partner for the alternative payee.
  
  
  
  Review Transaction Data:
  
  Check the transaction or document that is causing the error. Ensure that the business partner is correctly referenced and that there are no conflicting roles assigned in the transaction.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more details on business partner roles and their configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the roles and configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Business Partner Roles: In SAP, business partners can have multiple roles (e.g., customer, vendor, alternative payee). Each role has specific functions and permissions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance and CRM for customer relationship management activities.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on business partner configurations.
  
  By following these steps, you should be able to resolve the error message CRM_PSCDCMP_COBJ024 and ensure that your business partner configurations are correct.