How To Fix CRM_PSCDCMP_COBJ021 - No credit card selected for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PSCDCMP_COBJ -

• Message number: 021

• Message text: No credit card selected for business partner &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PSCDCMP_COBJ021 - No credit card selected for business partner &1 ?

  The SAP error message CRM_PSCDCMP_COBJ021 indicates that there is no credit card selected for the specified business partner in the system. This error typically occurs in scenarios where a credit card is required for processing transactions, such as in sales orders or service requests.
  Cause:
  
  Missing Credit Card Information: The business partner (customer) does not have any credit card information stored in the system.
  Incorrect Business Partner Configuration: The business partner may not be properly configured to use credit card payments.
  Data Inconsistency: There may be inconsistencies in the data related to the business partner or the credit card information.
  
  Solution:
  
  
  Add Credit Card Information:
  
  Navigate to the business partner master data in the SAP system.
  Go to the "Payment Transactions" or "Payment Methods" section.
  Add or update the credit card information for the business partner.
  
  
  
  Check Business Partner Configuration:
  
  Ensure that the business partner is set up correctly to allow credit card payments.
  Verify that the necessary payment methods are assigned to the business partner.
  
  
  
  Data Validation:
  
  Check for any inconsistencies or missing data in the business partner's master data.
  Ensure that all required fields are filled out correctly.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error does not occur.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to access and modify business partner data.
  Documentation: Refer to SAP documentation or help files for detailed steps on managing business partner credit card information.
  User Roles: Ensure that you have the necessary permissions to modify business partner data in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or check SAP Notes for any known issues related to this error message.