How To Fix CRM_PSCDCMP_COBJ011 - Business partner &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PSCDCMP_COBJ -

• Message number: 011

• Message text: Business partner &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PSCDCMP_COBJ011 - Business partner &1 not found ?

  The SAP error message CRM_PSCDCMP_COBJ011 indicates that the system could not find the specified business partner (BP) in the database. This error typically occurs in the context of Customer Relationship Management (CRM) when trying to access or manipulate data related to a business partner that does not exist or is not properly configured in the system.
  Causes:
  
  Business Partner Not Created: The business partner you are trying to access has not been created in the system.
  Incorrect Business Partner Number: The business partner number you are using may be incorrect or mistyped.
  Data Synchronization Issues: If your system is integrated with other systems (like ERP), there may be synchronization issues leading to the business partner not being available in CRM.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner.
  Inactive Business Partner: The business partner may exist but is marked as inactive or deleted.
  
  Solutions:
  
  
  Verify Business Partner Creation:
  
  Check if the business partner exists in the system by using transaction code BP (Business Partner) to search for the business partner number.
  If it does not exist, create the business partner using the appropriate transaction.
  
  
  
  Check for Typos:
  
  Ensure that the business partner number is entered correctly. Double-check for any typographical errors.
  
  
  
  Data Synchronization:
  
  If your CRM system is integrated with other systems, ensure that data synchronization processes are running correctly. Check for any errors in the data transfer logs.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the business partner. This can be checked in the user roles and authorizations.
  
  
  
  Check Business Partner Status:
  
  If the business partner exists but is inactive, you may need to reactivate it. This can be done in the Business Partner maintenance screen.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your IT support team or SAP Basis team to investigate further, especially if there are underlying system issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  CRMD_ORDER: CRM Order Management (to check related transactions)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP Help documentation for Business Partner management in CRM for more detailed information on how to manage business partners.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.