How To Fix CRM_PS_SUPR032 - Duplicate entry for web request category &1

CRM_PS_SUPR032 - Overview

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 032

• Message text: Duplicate entry for web request category &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR032 - Duplicate entry for web request category &1 ?

  The SAP error message CRM_PS_SUPR032, which indicates a "Duplicate entry for web request category &1," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to create or process a web request that has already been registered in the system with the same category.
  
  Cause:
  
  
  Duplicate Entries: The most common cause of this error is that there is already an existing web request with the same category in the system. This can happen due to:
  
  Multiple users trying to create the same request simultaneously.
  A previous request not being properly closed or deleted.
  Data inconsistencies or corruption in the database.
  
  
  
  
  Configuration Issues: There may be issues with the configuration of web request categories in the CRM system, leading to conflicts.
  
  
  
  Solution:
  
  
  Check Existing Entries: 
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for existing web requests with the same category. 
  If you find a duplicate entry, you may need to either