How To Fix CRM_PS_SUPR033 - SuPr: Error during decision assessment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 033

• Message text: SuPr: Error during decision assessment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR033 - SuPr: Error during decision assessment ?

  The SAP error message CRM_PS_SUPR033, which states "SuPr: Error during decision assessment," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue during the decision-making process in a business scenario, such as a sales order or service request.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the CRM system that prevent the decision assessment from being completed.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors during the decision-making process.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  Business Logic Errors: Custom logic or enhancements in the system may be causing unexpected behavior during the decision assessment.
  System Performance: Performance issues or timeouts during processing can also lead to this error.
  
  Solutions:
  
  Check Data Integrity: Review the data involved in the transaction to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings related to the decision assessment process. Ensure that all necessary settings are correctly defined.
  Authorization Check: Ensure that the user has the appropriate authorizations to perform the action. This can be checked in the user roles and profiles.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring. This may involve checking custom code or enhancements.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) and SE80 (Object Navigator).
  Documentation: Review SAP documentation related to CRM processes and decision assessments for additional context and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_PS_SUPR033 error in your SAP system.