How To Fix CRM_PS_SUPR040 - Successor transaction type must not be of category entitlement decision

CRM_PS_SUPR040 - Overview

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 040

• Message text: Successor transaction type must not be of category entitlement decision

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR040 - Successor transaction type must not be of category entitlement decision ?

  The SAP error message CRM_PS_SUPR040 indicates that there is an issue with the successor transaction type in the context of a process in SAP CRM (Customer Relationship Management). Specifically, this error occurs when the successor transaction type is categorized as an "entitlement decision," which is not allowed in this context.
  
  Cause:
  The error arises when you attempt to create or link a successor transaction that is of a type that is not compatible with the current transaction type. In this case, the system is enforcing a rule that prevents entitlement decision types from being used as successor transactions. This is likely due to the business logic defined in the system, which restricts certain types of transactions from being linked in specific ways.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Types: Review the transaction types involved in the process. Ensure that the successor transaction type you are trying to link