How To Fix CRM_PS_SUPR027 - SuPr: Error while reading transaction data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 027

• Message text: SuPr: Error while reading transaction data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR027 - SuPr: Error while reading transaction data ?

  The SAP error message CRM_PS_SUPR027 indicates that there was an error while reading transaction data in the context of SAP CRM (Customer Relationship Management) and Project System (PS). This error can occur due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data stored in the database, such as missing or corrupted records related to the project or transaction data.
  Authorization Issues: The user may not have the necessary authorizations to access the transaction data.
  Configuration Issues: Incorrect configuration settings in the CRM or PS module can lead to errors when trying to read transaction data.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or errors when accessing data.
  Missing or Incomplete Data: Required fields or data may be missing, leading to an inability to read the transaction data properly.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Run consistency checks or reports to identify and correct any data issues.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the relevant transaction data.
  Use transaction SU53 to analyze authorization failures.
  
  
  
  Configuration Review:
  
  Check the configuration settings in the CRM and PS modules to ensure they are set up correctly.
  Consult with your SAP Basis or functional team to verify that all necessary configurations are in place.
  
  
  
  System Performance:
  
  Monitor system performance and check for any ongoing issues that may affect data retrieval.
  If necessary, perform system tuning or consult with your Basis team to resolve performance bottlenecks.
  
  
  
  Data Completeness:
  
  Verify that all required data fields are populated and that there are no missing entries in the relevant tables.
  If necessary, update or complete the missing data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CJ20N (Project Builder), and SE80 (Object Navigator) for further investigation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review system logs (transaction SLG1) and traces to gather more information about the error context.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance, providing them with detailed information about the error and the steps already taken to resolve it.