How To Fix CRM_PS_SUPR026 - SuPr: Transaction contains errors and thus successor cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 026

• Message text: SuPr: Transaction contains errors and thus successor cannot be processed

What causes this issue?

Successor processing (SuPr) was terminated because the present
transaction contains errors. An error may have occurred during social
service plan assignment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Proceed as follows:
Analyze the error messages for the present transaction and correct the
error(s).
Once the errors have been corrected, successor processing should be
restarted; if this does not happen automatically, start the SuPr action
manually in the assignment block <LS>Scheduled Action</>.
This error message should no longer appear after a successful successor
processing run.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR026 - SuPr: Transaction contains errors and thus successor cannot be processed ?

  The SAP error message CRM_PS_SUPR026 indicates that there are errors in a transaction that prevent the processing of its successor. This error typically occurs in the context of project management or service management within the SAP CRM (Customer Relationship Management) module, particularly when dealing with project structures or service orders.
  Causes:
  
  Missing or Incorrect Data: The transaction may have missing or incorrect data that is required for processing the successor. This could include missing fields, incorrect status, or invalid entries.
  Dependencies Not Met: The predecessor transaction may have dependencies that are not fulfilled, such as required approvals or completion of prior tasks.
  Configuration Issues: There may be configuration issues in the system that prevent the transaction from being processed correctly.
  Business Rules Violations: The transaction may violate certain business rules or validations set up in the system, leading to errors.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or system bugs.
  
  Solutions:
  
  Check Transaction Data: Review the transaction data for completeness and correctness. Ensure that all required fields are filled out and that the data adheres to the expected formats.
  Review Dependencies: Check if there are any dependencies or prerequisites that need to be fulfilled before processing the successor. This may involve checking the status of related transactions.
  Consult Logs and Messages: Look at the detailed error logs or messages that accompany the error. This can provide more context on what specifically is causing the issue.
  Validate Configuration: Ensure that the configuration settings in the SAP system are correct and align with the business processes. This may involve consulting with a functional consultant or system administrator.
  Test in a Sandbox: If possible, replicate the issue in a test or sandbox environment to better understand the cause and test potential solutions without affecting production data.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance. They may provide patches or further insights into the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing orders or CJ20N for project management.
  Documentation: Review SAP documentation or help files related to project management and service order processing for additional context and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.