How To Fix CRM_PS_SUPR024 - SuPr: Successor was not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 024

• Message text: SuPr: Successor was not activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR024 - SuPr: Successor was not activated ?

  The SAP error message CRM_PS_SUPR024 (SuPr: Successor was not activated) typically occurs in the context of project management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with project structures and dependencies.
  Cause:
  This error usually arises when:
  
  A successor task or activity in a project is not activated or is in a status that prevents it from being executed.
  There may be missing dependencies or relationships between tasks that need to be established before the successor can be activated.
  The project or task may not have been properly configured or may be in a state that does not allow for the activation of successors.
  
  Solution:
  To resolve the CRM_PS_SUPR024 error, you can take the following steps:
  
  
  Check Task Status: Ensure that the predecessor task is completed and that the successor task is in a status that allows it to be activated. You may need to change the status of the successor task.
  
  
  Review Dependencies: Verify that all necessary dependencies between tasks are correctly defined. If there are missing links, establish the required relationships.
  
  
  Activate the Successor: If the successor task is not activated, you may need to manually activate it. This can typically be done through the project management interface in SAP.
  
  
  Check Project Configuration: Ensure that the overall project configuration is correct and that there are no other issues preventing the activation of the successor.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to your version of SAP CRM, as the steps may vary slightly.
  
  
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CJ20N for project management.
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal, as they may provide specific patches or updates that address known issues.
  User Roles and Permissions: Ensure that the user has the necessary permissions to activate tasks and manage project structures.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.