How To Fix CRM_PS_SUPR029 - SuPr: Transaction processing error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 029

• Message text: SuPr: Transaction processing error

What causes this issue?

An error occurred in successor processing while the transaction is being
processed by the function module <NP>CRM_ORDER_MAINTAIN</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the transaction (for example, whether it is locked), and execute
successor processing anew.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR029 - SuPr: Transaction processing error ?

  The SAP error message CRM_PS_SUPR029, which indicates a "Transaction processing error," typically arises in the context of SAP CRM (Customer Relationship Management) and can be related to various issues during transaction processing. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in required fields.
  Authorization Issues: The user may not have the necessary authorizations to perform the transaction.
  System Configuration: Incorrect configuration settings in the CRM system or related modules can lead to processing errors.
  Technical Issues: There may be underlying technical issues, such as problems with the database, network issues, or system performance problems.
  Custom Code: If there are custom enhancements or modifications in the system, they may not be functioning correctly, leading to errors.
  
  Solutions:
  
  Check Data Validity: Review the data being entered or processed to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Ensure that the user has the necessary permissions to perform the transaction. This can be checked in the user roles and authorizations.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during processing.
  Configuration Review: Review the configuration settings in the CRM system to ensure they are set up correctly. This may involve checking settings related to the specific transaction or process being executed.
  Debugging: If you have access to the development environment, you can debug the transaction to identify where the error is occurring in the code.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process where the error occurs.
  User Documentation: Review user manuals or documentation related to the specific CRM processes being executed.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed and resolved by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_PS_SUPR029 error in your SAP system.