How To Fix CRM_PS_SERVICEPLAN071 - Activation executed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PS_SERVICEPLAN -

  • Message number: 071

  • Message text: Activation executed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PS_SERVICEPLAN071 - Activation executed ?

    The SAP error message CRM_PS_SERVICEPLAN071 typically indicates that there is an issue related to the activation of a service plan in the SAP Customer Relationship Management (CRM) system. This error can occur during various processes, such as when trying to activate a service plan or when there are inconsistencies in the data related to the service plan.

    Cause:

    1. Data Inconsistencies: The error may arise due to inconsistencies in the data related to the service plan, such as missing or incorrect entries in the database.
    2. Configuration Issues: There may be configuration issues in the CRM system that prevent the service plan from being activated.
    3. Authorization Problems: The user may not have the necessary authorizations to activate the service plan.
    4. System Errors: There could be underlying system errors or bugs that are causing the activation process to fail.

    Solution:

    1. Check Data Consistency: Review the data related to the service plan to ensure that all required fields are filled out correctly and that there are no missing entries.
    2. Review Configuration Settings: Check the configuration settings in the CRM system to ensure that they are set up correctly for service plan activation.
    3. User Authorizations: Verify that the user attempting to activate the service plan has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
    4. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    5. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
    6. Consult Documentation: Review the SAP documentation related to service plans and their activation to ensure that all steps are being followed correctly.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_SERVICE, or CRM_SERVICEPLAN to navigate through the service plan functionalities.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Training and Documentation: Ensure that users involved in service plan management are adequately trained and have access to the necessary documentation.

    By following these steps, you should be able to identify the cause of the CRM_PS_SERVICEPLAN071 error and implement a solution to resolve it.

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