How To Fix CRM_PS_IPS032 - More than one Payment Recipient determined in Entitlement Determination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_IPS - Messages for Item Proposal

• Message number: 032

• Message text: More than one Payment Recipient determined in Entitlement Determination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_IPS032 - More than one Payment Recipient determined in Entitlement Determination ?

  The SAP error message CRM_PS_IPS032, which states "More than one Payment Recipient determined in Entitlement Determination," typically occurs in the context of SAP CRM when the system is unable to determine a unique payment recipient for a transaction or entitlement due to multiple potential recipients being identified.
  
  Cause:
  
  
  Multiple Payment Recipients: The primary cause of this error is that the system has found more than one payment recipient based on the criteria defined in the entitlement determination process. This can happen if:
  
  There are multiple business partners associated with the transaction.
  The configuration for entitlement determination is set up in such a way that it allows for multiple valid payment recipients.
  The data in the master records (like customer or vendor records) is not properly maintained, leading to ambiguity.
  
  
  
  
  Configuration Issues: The configuration settings in the CRM system regarding payment recipients and entitlement determination may not be set up correctly, leading to conflicts.
  
  
  
  Solution:
  
  
  Review Business Partner Data: