How To Fix CRM_PS_ELIG_H014 - Eligibility period end date must not be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_ELIG_H - Message class for OneOrder segment PS_ELIG_H

• Message number: 014

• Message text: Eligibility period end date must not be empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ELIG_H014 - Eligibility period end date must not be empty ?

  The SAP error message CRM_PS_ELIG_H014 indicates that the eligibility period end date is missing or not specified in the context of a process related to CRM (Customer Relationship Management) and PS (Project System). This error typically arises when you are trying to create or modify a record that requires an eligibility period, but the end date has not been provided.
  Cause:
  
  Missing Data: The eligibility period end date field is left blank when it is required for the transaction you are trying to perform.
  Configuration Issues: There may be configuration settings in the system that require an eligibility period to be defined for certain processes or objects.
  User Input Error: The user may have overlooked entering the end date while filling out the form or transaction.
  
  Solution:
  
  Enter the End Date: Go back to the transaction or form where the error occurred and ensure that the eligibility period end date is filled in. This is usually a mandatory field.
  Check Configuration: If you are unsure why the end date is required, consult with your SAP administrator or a functional consultant to review the configuration settings related to eligibility periods in your CRM or PS module.
  Validation Rules: Ensure that any validation rules or business logic that might be enforcing the requirement for an end date are understood and correctly implemented.
  Documentation: Refer to the SAP documentation or help files for the specific transaction you are working with to understand the requirements for eligibility periods.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to CRM or PS. Familiarize yourself with the relevant transaction codes and their requirements.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be updates or fixes provided by SAP.
  User Training: If this error is common among users, consider providing training or documentation to help users understand the importance of filling in all required fields.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.