How To Fix CRM_PS_IPS001 - You can execute BRF action (Create Item) at header level only


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PS_IPS - Messages for Item Proposal

  • Message number: 001

  • Message text: You can execute BRF action (Create Item) at header level only

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PS_IPS001 - You can execute BRF action (Create Item) at header level only ?

    The SAP error message CRM_PS_IPS001, which states "You can execute BRF action (Create Item) at header level only," typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to perform an action that is not allowed at the item level but is only permitted at the header level.

    Cause:

    1. Action Context: The error indicates that the action you are trying to execute (in this case, "Create Item") is designed to be executed at the header level of a document (like a sales order, service order, etc.) rather than at the item level. This is often related to Business Rule Framework (BRF) actions that are defined to operate on the header data.
    2. Incorrect Navigation: You may be trying to create an item while being positioned at the item level in the user interface, which is not allowed for this specific action.
    3. Configuration Issues: There may be configuration settings in the BRF or the CRM system that restrict the action to the header level.

    Solution:

    1. Navigate to Header Level: Ensure that you are at the header level of the document when trying to execute the action. This may involve clicking on the header section of the document in the CRM interface.
    2. Check Action Configuration: Review the configuration of the BRF action to ensure that it is correctly set up to be executed at the header level. If you have access, you can check the BRF rules and see if there are any conditions or settings that need to be adjusted.
    3. Consult Documentation: Refer to SAP documentation or help resources for the specific BRF action you are trying to execute. This may provide insights into the correct usage and any prerequisites.
    4. User Permissions: Ensure that you have the necessary permissions to execute the action at the header level. Sometimes, user roles and authorizations can restrict access to certain functionalities.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and business processes.

    Related Information:

    • BRF (Business Rule Framework): This is a framework in SAP that allows for the definition and execution of business rules. Understanding how BRF works and how actions are defined can help in troubleshooting issues like this.
    • SAP Notes and Knowledge Base Articles: Check for any SAP Notes related to the error message or the specific BRF action you are trying to execute. SAP frequently publishes notes that address known issues and provide solutions.
    • Training and Documentation: If you are frequently working with BRF actions in SAP CRM, consider undergoing training or reviewing documentation to better understand the framework and its limitations.

    By following these steps, you should be able to resolve the error and successfully execute the desired action in your SAP CRM system.

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