How To Fix CRM_PS_DM_EA_FEE020 - Product &1 customizing is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM_EA_FEE - EA Fee

• Message number: 020

• Message text: Product &1 customizing is inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM_EA_FEE020 - Product &1 customizing is inconsistent ?

  The SAP error message CRM_PS_DM_EA_FEE020 indicates that there is an inconsistency in the customizing settings for a specific product in the SAP CRM system. This error typically arises when the system expects certain configuration settings to be in place for a product, but they are either missing or incorrectly configured.
  Cause:
  
  Missing Customizing Settings: The product may not have the necessary customizing settings defined in the system.
  Inconsistent Data: There may be inconsistencies in the data related to the product, such as missing entries in related tables or incorrect relationships between objects.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to incomplete or inconsistent data.
  Versioning Issues: The product may be using an outdated or incorrect version of the customizing settings.
  
  Solution:
  
  Check Customizing Settings: Go to the customizing transaction (SPRO) and verify that all necessary settings for the product are correctly defined. Ensure that the product is properly configured in the relevant areas (e.g., pricing, availability, etc.).
  Consistency Check: Use transaction codes like SE11 or SE16 to check the relevant database tables for the product and ensure that all required entries are present and consistent.
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
  Reconfigure the Product: If necessary, reconfigure the product settings to ensure they align with the expected configuration.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), SE16 (Data Browser), and SM21 (System Log) for troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message or the specific product configuration to find any known issues or fixes.
  Documentation: Review the SAP Help Portal for documentation on product configuration in SAP CRM, which may provide insights into required settings and best practices.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message CRM_PS_DM_EA_FEE020.