How To Fix CRM_PS_DM_EA_FEE018 - Switch CRM_IPS_DBM_1 not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM_EA_FEE - EA Fee

• Message number: 018

• Message text: Switch CRM_IPS_DBM_1 not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM_EA_FEE018 - Switch CRM_IPS_DBM_1 not active ?

  The SAP error message CRM_PS_DM_EA_FEE018 with the description "Switch CRM_IPS_DBM_1 not active" typically indicates that a specific business function or switch related to the CRM (Customer Relationship Management) system is not activated. This can affect the functionality of certain features or processes within the CRM system.
  Cause:
  
  Inactive Business Function: The error suggests that the business function CRM_IPS_DBM_1 is not activated in your SAP system. This function is often related to specific functionalities in the CRM module, particularly those dealing with project systems or service management.
  Configuration Issues: There may be configuration settings that are not properly set up, leading to the system not recognizing the required switch.
  System Version: The error may also arise if the system version does not support the required business function.
  
  Solution:
  
  
  Activate the Business Function:
  
  Go to the transaction code SFW5 in your SAP system.
  Look for the business function CRM_IPS_DBM_1 in the list.
  If it is not activated, select it and activate it. You may need to perform this action in a development or configuration environment before transporting it to production.
  After activation, ensure to perform a system restart or refresh as necessary.
  
  
  
  Check Dependencies: Some business functions may have dependencies on other functions. Ensure that any prerequisite functions are also activated.
  
  
  Review Configuration: After activating the switch, review the configuration settings related to the CRM module to ensure everything is set up correctly.
  
  
  Consult Documentation: Refer to the SAP Help Portal or relevant SAP Notes for detailed information on the business function and its implications.
  
  
  Testing: After activation, conduct thorough testing to ensure that the functionality is working as expected and that there are no further issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to this error message.
  System Version: Ensure that your SAP system is updated to a version that supports the required business function.
  Transport Requests: If you are working in a development environment, ensure that the changes are properly transported to the quality and production environments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.