How To Fix CRM_PS_DM_EA_FEE019 - Invalid item number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM_EA_FEE - EA Fee

• Message number: 019

• Message text: Invalid item number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM_EA_FEE019 - Invalid item number ?

  The SAP error message CRM_PS_DM_EA_FEE019: Invalid item number typically occurs in the context of SAP CRM (Customer Relationship Management) or SAP PS (Project System) when there is an issue with the item number being referenced in a transaction or process. This error can arise in various scenarios, such as when creating or processing documents related to projects, sales orders, or service orders.
  Causes:
  
  Incorrect Item Number: The item number being referenced does not exist in the system or is not valid for the current context.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrectly configured items in the relevant master data.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the item in question.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the item being processed.
  Document Status: The document or item may be in a status that does not allow for the operation being attempted.
  
  Solutions:
  
  Verify Item Number: Check the item number being used in the transaction. Ensure that it is correct and exists in the system.
  Check Master Data: Review the relevant master data (e.g., material master, service master) to ensure that the item is properly defined and active.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify the item.
  Check Document Status: Verify the status of the document or item. If it is in a locked or completed status, you may need to change it or create a new document.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system settings are correct and aligned with business processes.
  Debugging: If you have access to technical resources, debugging the transaction may provide insights into why the item number is being flagged as invalid.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like CRM_ORDER, CJ20N (Project Builder), or others related to CRM or PS.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Documentation: Review SAP documentation related to CRM and PS for best practices on item management and error handling.
  Community Forums: Engage with SAP community forums or user groups for additional insights and shared experiences from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.