How To Fix CRM_PS_DM008 - Record &1 in extension &2 doesn't exist. Try saving again.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 008

• Message text: Record &1 in extension &2 doesn't exist. Try saving again.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM008 - Record &1 in extension &2 doesn't exist. Try saving again. ?

  The SAP error message CRM_PS_DM008 indicates that there is an issue with a specific record in the system, particularly in the context of CRM (Customer Relationship Management) and Project System (PS) modules. The message suggests that the system is unable to find a record that it expects to exist, which can occur for various reasons.
  Cause:
  
  Missing Record: The record identified by the key (e.g., &1) in the specified extension (e.g., &2) does not exist in the database. This could be due to data deletion, incorrect data entry, or a failure in data synchronization.
  Data Inconsistency: There may be inconsistencies in the data, such as missing dependencies or related records that are required for the operation.
  Authorization Issues: The user may not have the necessary permissions to access the record, leading to the system not being able to retrieve it.
  System Configuration: There could be configuration issues in the CRM or PS modules that prevent the system from recognizing the record.
  
  Solution:
  
  Check Record Existence: Verify if the record with the specified key exists in the database. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to look up the relevant tables.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data. This may involve checking related records or dependencies.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the record. You can check this using transaction SU53 (Authorization Check) after the error occurs.
  Recreate Missing Records: If the record is indeed missing and should exist, you may need to recreate it or restore it from a backup if available.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM-related transactions (e.g., CRMD_ORDER) and PS-related transactions (e.g., CJ20N).
  SAP Notes: Search for SAP Notes related to CRM_PS_DM008 in the SAP Support Portal for any patches or updates that may address the issue.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the CRM_PS_DM008 error in your SAP system.