How To Fix CRM_PS_DM010 - Entry with identical key already exists.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 010

• Message text: Entry with identical key already exists.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM010 - Entry with identical key already exists. ?

  The SAP error message CRM_PS_DM010, which states "Entry with identical key already exists," typically occurs in the context of data management within the SAP Customer Relationship Management (CRM) system. This error indicates that there is an attempt to create or update a record that already exists in the database with the same key values.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that the system is trying to insert a new record that has the same key (e.g., a unique identifier) as an existing record in the database.
  Data Migration Issues: If you are migrating data from another system or performing bulk uploads, there may be duplicates in the data being imported.
  Incorrect Logic in Custom Code: If there are custom developments or enhancements in the system, they may inadvertently attempt to create duplicate entries.
  User Error: Users may be trying to create a record that already exists without realizing it.
  
  Solution:
  
  Check for Existing Records: Before creating a new record, check the database to see if a record with the same key already exists. You can do this by querying the relevant table in the SAP system.
  Modify the Key: If you need to create a new record, ensure that the key values are unique. This may involve changing certain fields or attributes that make up the key.
  Data Cleansing: If the error arises from data migration, perform data cleansing to remove duplicates from the source data before importing it into SAP.
  Review Custom Code: If there are custom developments, review the logic to ensure that it correctly handles existing records and does not attempt to create duplicates.
  Error Handling: Implement error handling in your processes to catch and manage this error gracefully, providing users with clear feedback on what went wrong.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SE11 (Data Dictionary) to check the structure of the relevant tables and understand the key fields.
  Debugging: If the error is occurring in a custom program, you may need to debug the program to identify where the duplicate entry is being attempted.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP documentation for CRM data management to understand the constraints and requirements for creating records.
  
  By following these steps, you should be able to identify the cause of the CRM_PS_DM010 error and implement a solution to resolve it.