How To Fix CRM_PS_DM006 - Triggering status &1 is already used. Select another value.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 006

• Message text: Triggering status &1 is already used. Select another value.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM006 - Triggering status &1 is already used. Select another value. ?

  The SAP error message CRM_PS_DM006, which states "Triggering status &1 is already used. Select another value," typically occurs in the context of project management within the SAP Customer Relationship Management (CRM) module. This error indicates that the triggering status you are trying to assign to a project or task is already in use, and therefore, you cannot assign it again.
  Cause:
  
  Duplicate Status Assignment: The triggering status you are trying to set is already assigned to another project or task. In SAP, each status must be unique within the context of its usage.
  Configuration Issues: There may be a configuration issue in the status management settings, where the same status is incorrectly allowed to be assigned multiple times.
  Data Integrity: There might be data integrity issues in the system, where the status assignment is not being tracked correctly.
  
  Solution:
  
  Select a Different Status: The simplest solution is to choose a different triggering status that is not currently in use. Check the list of available statuses and select one that meets your requirements.
  Review Current Status Assignments: Investigate which projects or tasks are currently using the triggering status. You can do this by checking the status assignments in the relevant project or task management screens.
  Check Configuration Settings: If you have access to the configuration settings, review the status management configuration to ensure that the triggering statuses are set up correctly and that there are no duplicates allowed.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on managing statuses in CRM projects. This can provide insights into best practices and configuration settings.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  Related Information:
  
  Status Management in SAP CRM: Understanding how statuses work in SAP CRM can help you manage projects more effectively. Familiarize yourself with the status lifecycle and how statuses are assigned and triggered.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that allow you to view and manage project statuses.
  User Roles and Permissions: Ensure that you have the necessary permissions to change statuses in the system, as restrictions may lead to errors when attempting to assign statuses.
  
  By following these steps, you should be able to resolve the CRM_PS_DM006 error and manage your project statuses effectively.