How To Fix CRM_PS_DM005 - Enter an external status.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 005

• Message text: Enter an external status.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM005 - Enter an external status. ?

  The SAP error message CRM_PS_DM005, which states "Enter an external status," typically occurs in the context of project management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with project systems (PS) and status management.
  Cause:
  This error usually arises when a user attempts to perform an action that requires an external status to be specified, but the required status has not been entered. This can happen in various scenarios, such as:
  
  Missing External Status: The user is trying to change the status of a project or a task without specifying the necessary external status.
  Configuration Issues: The system may not be properly configured to recognize or handle external statuses.
  Authorization Issues: The user may not have the necessary permissions to enter or modify the external status.
  
  Solution:
  To resolve the CRM_PS_DM005 error, you can take the following steps:
  
  
  Enter External Status: Ensure that you are entering the required external status in the relevant field. Check the documentation or guidelines for the specific project or task you are working on to determine the correct status to enter.
  
  
  Check Configuration: If you are responsible for system configuration, verify that the external status settings are correctly configured in the system. This may involve checking the status profiles and ensuring that the external statuses are defined and linked to the appropriate project types.
  
  
  Review Authorizations: Ensure that you have the necessary authorizations to enter or modify external statuses. If you suspect that this may be an issue, contact your system administrator or security team to review your user roles and permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling external statuses in your version of SAP CRM. This can provide insights into the expected workflows and status management processes.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and usage.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to project management and status management in SAP CRM, such as CRMD_ORDER for managing orders and projects.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the CRM_PS_DM005 error effectively.