How To Fix CRM_PS_CUST000 - Given group ID or value ID is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_CUST -

• Message number: 000

• Message text: Given group ID or value ID is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_CUST000 - Given group ID or value ID is invalid ?

  The SAP error message CRM_PS_CUST000 indicates that the group ID or value ID provided in a transaction is invalid. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with product selection, configuration, or similar processes.
  Causes:
  
  Invalid Group ID/Value ID: The ID you are trying to use does not exist in the system or is not correctly defined.
  Data Inconsistency: There may be inconsistencies in the master data or configuration data that lead to the system not recognizing the ID.
  Authorization Issues: The user may not have the necessary permissions to access the specified group or value.
  Configuration Errors: The configuration settings for the product or service may not be set up correctly, leading to invalid references.
  Transport Issues: If the system has recently undergone a transport of changes, the relevant data may not have been transported correctly.
  
  Solutions:
  
  Verify Group/Value ID: Check the group ID or value ID you are using to ensure it is correct and exists in the system. You can do this by navigating to the relevant master data or configuration area in SAP.
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for the existence and correctness of the IDs.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the group or value. You can check this in transaction SU53 after the error occurs.
  Configuration Review: If applicable, review the configuration settings in transaction SPRO to ensure that all necessary settings are correctly defined.
  Transport Check: If the issue arose after a transport, verify that all necessary objects were included in the transport request and that they were successfully imported into the target system.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the process where the error occurs.
  SAP Notes: Check the SAP Support Portal for any notes related to the error message CRM_PS_CUST000, as there may be specific patches or updates that address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.