How To Fix CRM_PS_CUST001 - No switch value found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_CUST -

• Message number: 001

• Message text: No switch value found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_CUST001 - No switch value found ?

  The SAP error message CRM_PS_CUST001: No switch value found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specific configuration or switch value that is required for processing a particular transaction or function. This can happen for various reasons, including missing configuration settings, incorrect entries, or issues with the underlying data.
  Causes:
  
  Missing Configuration: The switch value that the system is looking for may not be defined in the configuration settings.
  Incorrect Customization: Customization settings may not have been properly set up, leading to the absence of required switch values.
  Data Inconsistencies: There may be inconsistencies or missing data in the relevant master data or transaction data.
  Transport Issues: If the system has recently undergone a transport of changes, the switch values may not have been transported correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain configuration settings.
  
  Solutions:
  
  
  Check Configuration Settings:
  
  Navigate to the relevant configuration area in the SAP system (usually through SPRO) and verify that the necessary switch values are defined.
  Ensure that all required settings for the CRM module are properly configured.
  
  
  
  Review Customization:
  
  If there are custom developments or enhancements, review the code to ensure that it correctly references the switch values.
  Check if any recent changes have been made that could affect the switch values.
  
  
  
  Data Validation:
  
  Validate the master data and transaction data to ensure that all necessary entries are present and correct.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for missing entries.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the missing configuration or switch values.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the configuration settings.
  Review the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific CRM version you are using for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes like SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for configuration and data checks.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.