How To Fix CRM_PROVIDER094 - Products &1 (provider) and &2 (master agreement) do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 094

• Message text: Products &1 (provider) and &2 (master agreement) do not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER094 - Products &1 (provider) and &2 (master agreement) do not match ?

  The SAP error message CRM_PROVIDER094 indicates a mismatch between the product and the master agreement in the context of SAP Customer Relationship Management (CRM). This error typically arises when there is an inconsistency in the data related to the product and the associated master agreement.
  Cause:
  
  Data Mismatch: The product specified in the transaction does not correspond to the product defined in the master agreement. This could be due to incorrect product IDs or changes in the product catalog that have not been reflected in the master agreement.
  Configuration Issues: There may be configuration issues in the CRM system that lead to the mismatch between the product and the master agreement.
  Master Agreement Changes: If the master agreement has been modified (e.g., products added or removed) after the product was initially linked, this could lead to inconsistencies.
  Incorrect Assignment: The product may not be correctly assigned to the master agreement in the system.
  
  Solution:
  
  Verify Product and Master Agreement: Check the product ID and the master agreement ID to ensure they are correctly entered and correspond to each other. Make sure that the product is indeed part of the master agreement.
  Update Master Agreement: If the product is supposed to be part of the master agreement, update the master agreement to include the product. This may involve adding the product to the agreement or correcting any discrepancies.
  Check Configuration: Review the configuration settings in the CRM system to ensure that they are set up correctly for product and master agreement relationships.
  Data Consistency Check: Run a data consistency check to identify any other potential mismatches or issues in the system that could be causing this error.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access the relevant order or agreement details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_PROVIDER094 error and ensure that your product and master agreement data is consistent.