How To Fix CRM_PROVIDER092 - Consistency check for dates belonging to one main rate plan failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 092

• Message text: Consistency check for dates belonging to one main rate plan failed

What causes this issue?

The date <ZK>Start of Contract Time Slice</> (ISTCONTSRTTS) of main rate
plan and all its sub rate plans need to be consistent.

System Response

Release of sales order is not possible.

How to fix this error?

Check whether the relevant dates are consistent.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER092 - Consistency check for dates belonging to one main rate plan failed ?

  The SAP error message CRM_PROVIDER092 indicates that there is a consistency issue with the dates associated with a main rate plan in the SAP CRM system. This error typically arises when there are discrepancies in the validity periods of the rate plans or when the dates do not align correctly with the expected configuration.
  Cause:
  
  Overlapping Validity Periods: The main rate plan may have overlapping validity periods with other rate plans or services.
  Incorrect Date Configuration: The start and end dates of the rate plan may not be set correctly, leading to inconsistencies.
  Missing or Incorrect Data: Required data for the rate plan may be missing or incorrectly entered, such as the start date, end date, or other related attributes.
  System Configuration Issues: There may be issues with the configuration of the rate plans in the system, leading to inconsistencies.
  
  Solution:
  
  Check Validity Periods: Review the validity periods of the main rate plan and any related rate plans to ensure there are no overlaps or gaps.
  Correct Date Entries: Verify that the start and end dates for the main rate plan are correctly entered and make adjustments as necessary.
  Data Consistency Check: Perform a consistency check on the data related to the rate plans to identify any missing or incorrect entries.
  Review Configuration: Check the configuration settings for rate plans in the SAP system to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on configuring rate plans and resolving related errors.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and review the order data related to the rate plans.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Testing: After making changes, conduct tests to ensure that the error is resolved and that the rate plans function as expected.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_PROVIDER092 error in your SAP system.